Returns or exchanges for Felt are granted on a case by case basis. Please ask for a sample swatch if you are unsure of the color you need.
Clearance fabrics, swatches, and items shipped internationally are not eligible for a refund, exchange, or store credit.
Please handle items with care: All items must be returned back to our warehouse in the same condition as they were received, so please treat the items with care. Please note that fabrics which are cut, washed, altered or returned in an unsellable condition are not eligible for a refund or exchange. Unsellable condition is described as, but not limited to, fabrics that are dirty, wrinkled, contaminated with animal or human hair, exude a smell of smoke or other pungent odor.
If a returned fabric arrives in unsellable condition, without an authorized exception, the refund will not be processed, and we will notify you by email.